Delivery across Lebanon starting at $4 | Cash on Delivery & Whish Money available

Frequently Asked Questions

Quick answers about delivery, payment, returns, sizes and ordering.

Delivery

Do you deliver all over Lebanon?

Yes! We deliver across Lebanon. Delivery costs $4 per order, with additional charges possible for oversized or bulky orders. Any applicable delivery charge will be confirmed before your order is finalized.

How long does delivery take?

Delivery usually takes 2 to 5 working days, depending on your location and order preparation.

Payment

How can I pay?

We currently offer two payment options:

  • Cash on Delivery: pay in cash when your order arrives.
  • Whish Money: pay through Whish Money.
Which currency do you use?

All prices on our website are displayed in US dollars (USD).

Returns and exchanges

Do you accept returns or exchanges?

We do not offer returns or exchanges for change of mind or incorrect size or color selection, except where required by law. Please review the product details, sizes and quantities carefully before confirming your order. If you need any assistance, contact us on WhatsApp before ordering.

For damaged, defective or incorrect items, please contact us so we can review the issue.

Wholesale and quantities

Do you sell larger quantities?

Yes! Many of our products are available in packs or larger quantities. For bulk orders or help choosing the right quantity, contact us on WhatsApp.

Availability

Are all products in stock?

We do our best to keep product availability updated. If an item is unavailable after you place your order, we will contact you to discuss the available options.

Sizes and colors

How can I make sure I’m ordering the right size?

We recommend checking the product dimensions carefully before placing your order to make sure the packaging fits your needs. Not sure which size to choose? We’re always happy to help! Contact us on WhatsApp, and we’ll guide you.

How do I read the sizes?

Product dimensions are listed in centimeters (cm). We recommend measuring your items before ordering to make sure the packaging fits. If you’re unsure, message us on WhatsApp and we’ll help you choose.

Which colors are available?

Available colors are displayed on each product page. Colors may vary slightly depending on your screen.

Products and customization

Do you print logos or make custom sizes?

Our boxes, bags and packaging supplies are sold ready-made. We do not offer custom printing, logo printing, personalized packaging or custom packaging sizes.

Do you offer stickers and thank-you cards?

Yes! We offer stickers and thank-you cards. For available options, designs, quantities and pricing, please contact us directly on WhatsApp. We’ll be happy to assist you.

Ordering

Can I order on WhatsApp?

Absolutely! You can place your order directly through our website or contact us on WhatsApp at +961 70 247 811.

Is there a minimum order?

Minimum quantities depend on the product and its available pack size. Please check the product details before ordering.

Questions about sizes, colors, quantities or your order? We're happy to help.